Tag Archives: trust networks

Co-constructing a framework of web literacy and badges

Two weeks ago on Thursday we held our first web literacy framework / standard conversation. We, along with interested and influential folks, are thinking through what a web literacy standard might look like and how it might be implemented.

You can read more about our first gathering on this etherpad and check out our recorded interaction here—but before you fall too much in love with that pad or deck, take a gander at this etherpad, too. Because we held another web literacy online gathering just yesterday. (By the way, if you haven’t introduced yourself in the web literacy group of the webmaker list, please do.)

Participants at both of these public interactions began to think through and converse about some of the many complex questions surrounding this effort. Things like, what do we mean by the term “standard,” and what about people who are educationally or socially underserved, or those folks who are not even on the internet? While we don’t have answers to all of these questions, we do anticipate that this communication opportunity will spur a number of lively conversations and perhaps some complex philosophical and sociological inquiries, as well. Of course we want to talk, but more importantly, we want to listen, too.

Questions we’re asking
In essence, we’re asking a number questions and we’d like your thinking on them. Here are a few that we’ve been obsessed with lately.

  • What are the basic, intermediate and advanced skills that are essential to becoming a productive participant of the web?
  • How many are necessary to produce useful competencies?
  • What are the related outcomes associated with those skills and competencies? In other words, what might those skills and competencies get you in an applied setting?
  • Can we build assessments that support and acknowledge those skills and competencies?
  • Can we build APIs that allow you to begin to use these skill and competency assessments right on your own site?
  • How can badges be designed that accurately represent those skills and competencies?
  • What sorts of badges make sense in a distributed system like this?

And another question that’s close to my heart:

  • What goes into a badge framework that will encourage other individuals, organizations, educational institutions, etc. to build upon our web literacy badges efforts so that together we construct a viable, meaningful, and valuable network of activities, assessments and badges?

Definition of terms
A lot of this work is contingent upon us reaching some universal agreement about what we mean when we talk about web literacy.* In order for us to make any headway with the development of a standard, at the very least we’ll need to be aligned in our understanding and use of this term. Also, you may hear us talk about a standard and a framework somewhat interchangeably: we’re focused on building a framework from which a standard will emerge. Our approach for the web literacy badges works similarly: we aim to construct a conceptual framework that encourages other organizations and individuals to form their own badge system nodes in this network. While we’re still figuring out how all this gels, we’re forging ahead with designing a web literacy badge system that derives its excellence from a variety of  committed, web-literacy-standards-aligned issuers contributing to it. I’ll explore this idea in detail in future posts.

Systems thinking
One of my favorite posts that I’ve written on badge system design is Building Trust Networks, Creating Value. If you have questions about how we see this all coming together, you’ll find a number of answers there. In short, that post reviews the ways in which trust networks may evolve in the Open Badges ecosystem. It also purports that a system will function at its best if trust grows right along with it: trust that is both internal to the system as well as external to the system. A slightly different way of saying that is that a system will become more resilient if trust becomes and integral aspect of its network effect. The hallmarks of a successful system include resilience and flexibility: we’re working to build those into our web literacy badge system.

How we’re getting there from here
We’ve been considering what web literacies might look like. We’ve released a preliminary set of badges based on low level achievements that can be accomplished using one of our tools. We have a killer team assembled to begin tackling incremental assessment, creating activities that are both informative and inspirational, designing badges that act as guideposts to the standard they represent, and devising possible pathways for people to get from one skill or competency to another.** We’re analyzing the best ways to make this an open standard; imagining ways that an API might be able to be useful for things like those incremental assessments.

An invitation
Over the next few days we’ll be roughing out a lightweight roadmap; there you’ll find specific dates and goals. And exciting next step will be to hold regular weekly calls to publicly investigate, evaluate, and scrutinize this work—this most definitely will be a group effort. You’re invited! Please make a point of joining us for our inaugural weekly meeting on Thursday, Feb 28 at 08:00 PST / 11:00 EST / 16:00 GMT. I’ll post more specific dial-in details when they’re finalized. Dial-in info can be found on the Web Literacy Standard Community etherpad.

We’re excited to have you join us on this journey. Together we will co-create a new web literacy standard, develop badges that reflect that standard and begin to define pathways that lead to rewarding educational, social and personal experiences.

* A quick and appreciative nod to individuals who have been ruminating on digital literacy, digital divides, and technological literacy for years.
** A foundational badge pathways post is coming within a few days. This is a lynchpin concept.

More soon.

Mozilla Open Badges: building trust networks, creating value

“…the value of a unit of currency is not the measure of the value of an object, but the measure of one’s trust in other human beings.” (Graeber, 2011)

In the last few posts we have discussed ways in which badge systems can be segmented, considered, or categorized within existing social structures. And I have hinted at the sociocultural infrastructure necessary for badges to become useful and effective, social, professional, and personal currencies. This concept of currency stems from the notion of badges as elements of trust networks. They may be trust networks that exist presently but in this post, I suggest that badges may help to engender the creation of dynamic new trust networks.

These dynamic new trust networks will most certainly arise from constituent parts of existing trust systems—it’s worth noting that we’re building on top of those already with the idea of badges themselves. Open Badges are built to recognize and acknowledge different forms of learning, associations, achievements, affiliations, skills, competencies, and type of expertise from such diverse areas including academic, informal, professional, social, personal, etc. With Open Badges providing such a wide net for recognition and acknowledgement, it behooves us to rethink exactly how much value we place in current, culturally-steeped interpretations of such a protean system. In other words, what else can we imagine coming into being that does not exist right now?

In earlier posts about badge system design, we focused on the some of the better ways to begin thinking about how to create a badge system where little to nothing existed previously. Recognizing that a badge system is situated and will interact with a wide variety of other systems, each badge system is interwoven with, complements, and depends upon other systems to exist. Let’s consider a badge system that acknowledges prior learning. In order for it to function effectively, that system would need to take into account existing social, professional, and cultural memetics. It would benefit from being based on current understandings of educational value; existing professional environments that might find value in such badges; investigation into personally derived meaning and value. At the risk of stating the obvious, the key word in all of those phrases is value.

And from whence does value arise? It’s a complex, socially and personally derived concept. A concept rooted in cultural semiotics and one that, I would suggest, at its base contains one very necessary aspect of all true communication: trust.

Badge systems, as well as their constituent badges, if they are to take firm root and drink deeply from the vast underground sea of social semiotics must not only engender trust, but actively work to build it. How might this occur? I discussed some of how this might happen in a previous post, “Badge System Design: what we talk about when we talk about validity.” Here I’ve created some visuals to help us think through a plan of how we get there from here.

A bit of background first, though. Thanks to the many interesting conversations we’ve had with folks involved in traditional academia, we’ve been very much influenced by the notions of trust that seem to be intertwined with traditional academe. Over the years, formal academia has developed a virtually crystalline structure* of trust based on: reliability, replicability, credibility, validation, certification, accreditation, verification, and authentication.

First up: what are the items that come together in a strong badge system that allow for it to move out into a broader social economy? What are the items that are both necessary and sufficient for this to happen?  (btw, when clicked on, the graphics below will enlarge for improved readability.)

Open Badges: suggested components for trust to develop

While I’ve listed a variety of elements in that graphic—elements that have overlap with one another—note that the question of which elements are necessary and sufficient to coalesce into a trust network is entirely open. And even within that question, which of these are necessary and sufficient, how much of each of these are necessary and sufficient? Trust is a delicate alchemical reaction based on complex and varying degrees of components, environment, perceptions, etc.

If we begin to intermix these varying badge systems together, some of which contain all of the elements of trust, some of which contain very few of them, we begin to find similarities, natural alliances or links between them. The items with grey backgrounds are systems that have managed to produce types of trust. Those with just a thin grey circle encompassing them have yet to develop a sense of trust about them. This does not mean that these badge systems are any less meaningful or useful to the ecosystem, simply that they have not yet developed the sort of trust that carries social value.

Open Badges: permutations of trust

These smaller trust system permutations may cluster naturally by themselves, finding opportunities for collaboration, or building or scaffolding upon each other’s badge systems. Or it may be that third parties may find that there are social, monetary, political, or cultural benefits to connect them together. The evolution and development of different sorts of trust networks appears below.

Open Badges: the evolution of trust networks

As we begin to imagine the future of badge systems with varying degrees of trust building upon and aligning with other badge systems with varying degrees of trust, we can see how new forms of value might arise from such a dynamic system. It may happen that complete, robust trust networks form and coalesce in addition to continuously forming incipient trust networks. In the Open Badges ecosystem, we anticipate immense initial growth of badge systems followed by issuer alliances, the development of endorsing systems, related third parties entering the scene, and employers beginning to “consume” badges. In short, a system with emergent properties.

And if we look out even further than that, we may find that our perception of the future entails new forms of social, professional, personal, political, and cultural currency—or, as the anthropologist David Graeber notes, trust.

*Note that a crystalline structure is brittle; the system design underpinning Open Badges endeavors to encourage structures that are strong and resilient, firm but flexible.

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More soon.  carla at mozillafoundation . org

Graeber, D. (2011). Debt: the first 5000 years. Brooklyn, NY : Melville House Publishing.